Privacy Policy

The responsible entity according to the meaning of data protection laws is:


Preoc Gracanica,
Highway Prishtine – Shkup

Collection of general information

When you access our website, general information (server log file) will be automatically registered, which may include the type of web browser, the operating system used, the domain name of your service provider Internet and similar things. This is exclusively information that does not allow your personal data. This information is technically necessary to accurately provide the content of the site you have searched on the internet. Anonymous information of this kind is evaluated by us statistically to optimize our website and the technology behind it.

SSL encryption

To protect the security of your data during transmission, we use the latest encryption methods (e.g. SSL) associated with HTTPS.

Contact form

If you contact us by E-Mail or contact form, the information you provide will be stored for the purpose of processing the request and any subsequent questions.


The client can subscribe to the LAB-OIL Newsletter. To do this, the client must provide his email address. You can unsubscribe from the newsletter at any time. Information about this can be found at the bottom of the newsletter. In case of deregistration, the e-mail address of the client will also be deleted.

Deleting or blocking data

We adhere to the principles of minimum data. Therefore, we store your personal data only for as long as it is necessary to achieve the purposes mentioned herein or as defined by law for the various storage periods. Once the relevant purpose has ceased to exist or these deadlines have expired, the relevant data will be routinely blocked or deleted in accordance with legal provisions.

Using Google Analytics

This website uses Google Analytics – a web analytics service from Google Inc. (hereinafter: Google). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable the analysis of your use of the website. Cookie-generated information about your use of the Website is usually transferred to a Google server in the US and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened in advance by Google within the Member States of the European Union or in other contracting countries of the European Economic Area Agreement. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and truncated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the activity of the website and to provide the website operator with services other in relation to website activity and internet usage. The IP address transmitted by your browser within Google Analytics will not be merged with other Google data. You can prevent cookies from being stored by adjusting your browser software; however, we would like to inform you that in this case you may not be able to use all the features of this website to their full extent. You may also prevent Google from collecting data generated by cookies relating to your use of the Website (including your IP address) and the processing of such data by Google by downloading the current browser plug-in under the link the following: Browser-Add-on for deactivating Google Analytics.

Using Google Maps

This website uses the Google Maps API to visually display geographic information. When you use Google Maps, Google also collects, processes, and uses data about visitors’ use of map features. More information about data processing by Google can be found in Google Data Protection Tips. In the Data Protection Center you can also change the protection settings of your personal data.

Detailed instructions on how to manage your data about Google products can be found here.

Your rights to information, correction, blocking, deletion and objection

You have the right to receive at any time information about your personal data stored with us. You also have the right to correct, block or, in addition to the intended storage of business data, delete your personal data. Please contact our data protection officer. You can find the contact details at the end.
In order for the data lock to be considered at all times, this data must be kept in a lock file. You can also request the deletion of data, provided that there is no legal obligation to archive. If such an obligation exists, we will block your data upon request.
You may make changes or withdraw your consent by prior notice and effect in the future.

Changing our data protection rules

We reserve the right to adapt this data protection statement from time to time so that it is always in compliance with current legal requirements or to implement changes to our services in the data protection statement, e.g. when new services are introduced. The new data protection statement will apply to your next visit.

Questions for the data protection officer

If you have any questions about data protection, please write us an e-mail or contact our data protection officer directly:

Preoc Gracanica,
Highway Prishtinë – Shkup
Phone +383 45 188 500

Please note that the best and fastest method to contact us is via E-Mail.